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FAQs

Who are we?

Ecobasis is a production and sourcing company with over 20 years of industry experience. We specialize in custom-made corporate gifts, lifestyle products, and sustainable packaging solutions. Our core strengths lie in sourcing, materials, product development, and quality control.

We offer end-to-end solutions to bring your ideas to life—from product development to marketing support:

   • Product Development: We manage your product journey from concept to creation, ensuring it aligns with your brand and market needs.

   • In-House Design Team: Our creative team transforms your ideas into visually compelling, ready-to-produce concepts.

   • In-House Printing: We handle all printing work at our own facility. This helps us control quality, speed up production, and offer more flexibility for custom designs and urgent orders.

   • Marketing Campaign Proposals: We develop strategic campaign plans with clear, goal-driven budgets to maximize your brand’s impact.

   • Strategic Production Partnerships: With trusted manufacturing partners in China and India, we ensure scalable, high-quality production tailored to your requirements.

Yes! Our in-house designers can help conceptualize ideas, develop artwork, and propose product concepts tailored to your brand or campaign.

Absolutely. We understand that different clients have different goals. We will propose suitable product ideas within your budget and campaign timeline.

Please contact our sales team and ask for a free quotation.

Yes. Sustainability is at our core. We provide eco-friendly alternatives including recycled cotton bags, biodegradable packaging, and products made from natural or reusable materials, such as:

   • Recycled Polyester (rPET)

   • Recycled Cotton/Canvas

   • Recycled PET Bottles

   • Recycled Nylon

For the most accurate and up-to-date stock information, please feel free to reach out to our Sales Team. We are happy to assist you!

To place an order, simply reach out to our sales representative with your specifications and requirements. They will assist you in checking stock availability and providing a detailed quotation. Once the quotation is confirmed, we will issue a sales order for your review. After payment is completed, we will proceed with processing your order.

We are pleased to accept orders outside of Malaysia. For more details, kindly contact our Sales Team.

Yes, we are happy to offer samples to help you make your purchase decision. Please contact our Sales Team at +6016-3264822 for more information.

After confirming your order, our team will request your logo and details. For better results, we recommend providing your logo in Adobe Illustrator (AI) or PDF format.

Important guidelines:

    Ensure the logo is without a background

   • A high-resolution logo is strongly recommended for optimal quality

The final product may slightly differ from the artwork due to the printing process. Variations may occur in color, positioning, or logo size (subject to the printing method).

A deposit is required to confirm your order, with the remaining balance payable before collection or delivery. For alternative arrangements or corporate orders, feel free to contact our Sales Team to discuss suitable options.

   • Bank transfer

   • Cheque

   • QR code

   • Cash

Remark: After payment is completed, we will proceed with processing your order.